JOBWARD FOR HVAC
On the next job?
Stay open to the next customer.
Seasonal demand does not arrive neatly between jobs. Help homeowners researching after dinner, capture overflow enquiries and give your dispatcher a useful next step.
Chatbot · SMS · AI voice, configured around your team.
Jobward Sales Assistant•••
I’m the company’s AI assistant. Yes, Sherwood Park is in our service area. Are you looking for a new installation or a replacement?
9:18 PM
I can help request an estimate visit. What day works best for you? Your team will confirm the visit.
9:18 PM
Type a message… ➤
Illustrative conversation · 9:18 PM · Website chatbot
Three assistants. One practical workflow.
Pick the responsibilities that will make the biggest difference first.
Sales Assistant
Capture service area, equipment interest and preferred visit time. Book estimate slots when the approved calendar is connected.
Support Assistant
Answer approved maintenance-plan, appointment-preparation and service-area questions. Pass equipment faults and urgent situations to your designated team.
Marketing Assistant
Prepare seasonal service posts, monitor reviews and keep service information consistent across supported listings.
YOUR BUSINESS, CONNECTED
A conversation is only
the beginning.
Track the enquiry, the follow-up and your online presence in your Jobward platform.
- Customer records and assigned next steps
- Social drafts and publishing activity
- Local listing and search visibility monitoring
- Review activity and response management
HUMAN OWNERSHIP
Your expertise stays
at the centre.
Your dispatcher owns urgency, availability and dispatch. Your technicians own diagnosis, repairs and final recommendations.
When a request is outside the agreed scope, the assistant records the enquiry and uses your handoff process. Your team decides what happens next.
Set up for your business. Measured against your goals.
What we configure
Start with a focused, useful job description.
- Service areas and supported equipment
- Estimate calendar and dispatch handoff
- Approved maintenance FAQs and seasonal offers
What we review
Agree a baseline, then monitor progress.
- After-hours enquiries captured
- Estimate requests that become bookings
- Time spent answering repeat questions
Examples show intended workflows, not customer results. Bookings require an approved calendar connection; otherwise your team confirms the request. Product editions and integrations are agreed before launch.
NATURAL AI, CONTINUOUSLY IMPROVED
Make the next step feel easy.
We review clarity, helpfulness and successful handoffs—not just how many messages the assistant sends.
More support for
your business.
Start with one workflow. Build confidence. Expand when it helps.