JOBWARD FOR PLUMBERS
Keep working.
Keep the next enquiry moving.
When you are under a sink or between service calls, answering another enquiry is difficult. Give customers a way to explain what they need and reach the right next step.
Chatbot · SMS · AI voice, configured around your team.
Jobward Sales Assistant•••
I’m the company’s AI assistant. Yes, tap replacement is one of our services. Which area is the property in?
2:36 PM
I can capture a visit request for the team. What is the best number for them to confirm availability?
2:36 PM
Type a message… ➤
Illustrative conversation · 2:36 PM · Overflow call transcript
Three assistants. One practical workflow.
Pick the responsibilities that will make the biggest difference first.
Sales Assistant
Capture the job type, service area and callback details. Route overflow calls and offer approved booking slots where available.
Support Assistant
Handle questions about arrival windows, visit preparation and published service policies. Route urgent issues using the agreed escalation process.
Marketing Assistant
Draft helpful service posts, maintain listing details and bring new customer feedback into view.
YOUR BUSINESS, CONNECTED
A conversation is only
the beginning.
Track the enquiry, the follow-up and your online presence in your Jobward platform.
- Customer records and assigned next steps
- Social drafts and publishing activity
- Local listing and search visibility monitoring
- Review activity and response management
HUMAN OWNERSHIP
Your expertise stays
at the centre.
Your plumber assesses the problem and sets the final price. The assistant does not diagnose hazards or promise emergency dispatch.
When a request is outside the agreed scope, the assistant records the enquiry and uses your handoff process. Your team decides what happens next.
Set up for your business. Measured against your goals.
What we configure
Start with a focused, useful job description.
- Service areas and job categories
- Overflow routing and urgent escalation
- Booking rules and approved service information
What we review
Agree a baseline, then monitor progress.
- Enquiries recovered while the team is busy
- Qualified visit requests
- Callback completion
Examples show intended workflows, not customer results. Bookings require an approved calendar connection; otherwise your team confirms the request. Product editions and integrations are agreed before launch.
NATURAL AI, CONTINUOUSLY IMPROVED
Make the next step feel easy.
We review clarity, helpfulness and successful handoffs—not just how many messages the assistant sends.
More support for
your business.
Start with one workflow. Build confidence. Expand when it helps.